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Client Testimonials

Read what our clients are saying about us on social media and meet the team.

Sanctuary is my go-to place for waxing and haircuts. The staff here are so awesome that I make special trips to Santa Clara just to go here just because I know I will be in good hands. I've had my hair cut by a few different gals here who have all been highly skilled, and front desk always has a smile for you. Selection of coffee and tea complimentary for customers which is nice. Obviously, I'm a life-er. - Jori M.

Thank you Manuel for the haircut and deep conditioning! I really like that he explains each product he used on my hair for the deep conditioning. There is also a Keurig machine to use and cookies! I love this place and definitely recommend it! - Kim T.

I loooooooooooove Desiray! I am her regular here and I come every 6 weeks. I am currently a healthy blonde, but switch in between with gray I have ombré . The prices are reasonable since they offer water, coffee, tea they have Wifi as well. The atmosphere is based on what day you go! I highly recommend her! Come see her! Thank you very much Desiray I love my hair! Book with her she's amazing y'all! - Yahira O.

“Visited here last weekend based on yelp reviews and came out very happy! Thanks fellow yelpers! Got a hair cut and ombré highlights from Cindy. She is great! She was very friendly and helpful in discussing what my needs were. She even showed me how to curl my hair, something I have never been comfy with, and made sure I got it right. Would definitely recommend her! Rest of the staff also seemed v friendly and nice. I am going back for sure!”— Sana H.

I went here today for the first time and had a hair cut (trim) with Sarah. Paid $50 even though I didn't get it washed. She cleaned up my hair and only cut what I asked her to which was half an inch at most. I really liked how easy to talk to she was and that she was respectful of my time. Most importantly, she didn't cut more than I asked! The price is a lot for just getting a trim, but I have learned that you get what you pay for. Definitely going back if my hair grows back fast (goal)!

Update: went in for the second time about 10 weeks later to see Sarah. My hair had grown about an inch and she once again used her magical shears ($500 top quality) and cleaned things up. I right away noticed a difference when I straightened my hair the next day! - Nohemy C.

I'm so happy to say that I'm SUPER glad I came here!! Frances did an AMAZING job! I went to a salon the day before and the hairstylist I went to didn't do what I asked. I wanted light golden brown with highlights! My hair still looked the same! So I came here and the receptionist was kind enough to book me in the next day! Thank u girl I forgot your name but you were awesome and thanks for the apple juice! Anyway I was booked with Frances and she knew exactly what I wanted! LOVE HER!!! She definitely came to my rescue!! Thank u Frances! And THANK YOU SANCTUARY!!! I'm coming back again! — Genia V.

Totally loving my sombre (soft ombre) thanks to Desiray! First of all, let me admit that I'm pretty awful and taking care of my own hair. I buy the cheapest shampoo and conditioner and wear my hair in a whole 2 different styles (down and ponytail). I came in with a pretty ambitious hair style I liked on Pinterest (of course). I had a hair consultation with Desiray and she made me feel very comfortable with admitting what I did and didn't do with my hair, as well as how likely I would be able to consistently manage the hair change that was about to happen. She talked to me about the shampoo I used and why it wouldn't be a great fit for colored hair -- bad sulfates! She took her time with my hair and made sure I got what I asked for. She consistently checked in with me to make sure I was ok (offering me cookies and water/tea/coffee). All the ladies in the salon also checked in with me (and my hair) and were all very sweet. In the end, she did and amazing job with the color and trim, and I am absolutely in love with my sombre :) - Kathy B.

I was recently in need of a hair stylist because my previous one was going out of business. I then was referred by a friend to go to Sanctuary Salon and see Desiray. I made an appointment to see her and when I arrived everyone was so accommodating. She came up to the counter and greeted me, brought me back to her chair and hung my jacket up. Such customer service!!! I wanted to just clean up my hair, add more layers and change the color. I really didn't know what color to change it to so I explained what I was kind of looking for and Desiray made some suggestions that she thought would work with my hair. The end product was amazing!!!! She added more dimensions to my hair and color than it has ever had!!! I highly recommend going to Sanctuary Salon and booking with Desiray. You will not be disappointed!!! - Tori A.

This is my first ever yelp review and it's for a reason! Hands down one of the best salon experiences I've ever had!! I came in looking to get a color correction due to a past salon nightmare. A stylist had put permanent red hair dye in my hair repeatedly(huge mistake!!) during the period in which I had red hair. When I decided I had enough of the red I soon realized it was almost impossible to get the brassiness out of my hair. All I wanted was to return to my natural blonde color.

I called to book an appointment with Cindy based off another yelp review that stated she was great with color corrections. The receptionist was beyond attentive, sympathetic, and very kind. She went into detail having me explain my past hair history and what exactly I was looking for. We decided it was best if I came in for a hair cut/ consultation first and then book further appointments based on what exactly I needed.

Cindy was AMAZING! She listened to everything I said and gave me an amazing hair cut. My hair was so soft afterward and she even gave me tons of tips on how to style/wash my hair differently at home. We booked another appointment about a week later to start my color correction process.

My next appointment took 4 and a half hours!! Cindy seriously worked her butt off to get as much of the red out as possible. She was very honest and realistic in telling me that it is a long process to get the red out of my hair if I don't want to damage it. She provided as many possible solutions as she could- talking me through the entire process and made sure I was always 100% comfortable with what she was doing. She stripped and toned my hair and now the red is almost all hidden! What a freaking miracle worker!

Not only was Cindy great, but all of the other employees were happy, smily and always asking if you needed anything. (ie. Coffee, cookies, lemon water) A couple more appointments to tone my hair and conditioning treatments to keep it healthy and my hair will finally be back to normal! I couldn't be happier!

If your looking for a great salon with honest, skilled, and kind employees with great products this is the place to go! (: — Kiersten

Thanks to Frances my hair is looking amazing. She took the time to get my hair just right. Beautiful color touch up and cut. She's the best!!!! Oh and yes I will be back to see her again. — Susan P.

I was a walk in and they accommodated me so quickly! My hair was super damaged, so I wanted a cut...and halfway through I asked my stylist, Cindy, if she could do a few highlights to frame my face. Cindy is amazing and probably my favorite hair stylist to date. She's super sweet and accommodating without being too overbearing. After my highlights, she asked me if I wanted to take out the warmth even more since I really didn't want orange or yellow hued highlights. She took me outside to see what it would look like in the sun and my hair looked so luscious and sun-kissed, I loved it. She still reassured me and said that it was ok if I wanted her to do another round of highlights to take out the warmth even more. But no need! The color she did was amazing already. Cindy is the best and I highly recommend her and this beautiful, clean, stylish salon. Definitely going to be a regular whenever I'm back home in the bay. Also came out to only $100 for a substantial cut and highlights! Great deal! — Cassie T.

Frances is amazing!! She just cut my hair and it is so fresh and healthy!! She also recommended some great products for my frizzy, fine hair. Very nice lady who is very personable and helpful!! I will definitely be coming back to her!! — Amanda M.

This review is for Charlise, who is absolutely awesome - I highly recommend her! I went in Saturday for a touchup highlight. I wanted to go a lighter blonde (I thought), and had several questions about how to do that and have it look natural. After talking it through, Charlise recommended a few highlights and a treatment for the base. She got rid of the brassiness I hated from my previous hairdresser, tempered the roots to look my blonde much more natural, and I am very pleased overall. She also took the time to advise me how to avoid the brassiness with my new stylist has EVER taken the time to explain that to me, and I've been chemically blonde for 20 years (give or take)!

Plus, she's absolutely great to talk to...very friendly, very sincere and very professional. Despite having a pressing personal issue that day, she was absolutely determined to come in and take care of me despite my being a new customer and her only appointment for the day. I will definitely be back! Thank you Charlise! --If you are looking for a new stylist, PLEASE do yourself a favor and go see Charlise. — Traci D.

Thank you Yelpers! for your Sanctuary Salon reviews, because of you, I made the decision to book a hair appt. w/them for the first time. I was taken care of by Charlise, who's a newer staff member at Sanctuary, I will be honest, I had reservations because as you ladies know, not just anyone can do our hair. So, long story short, Charlise did a lovely job, she gave me a beautiful mocha base w/burgundy low lights and the perfect trim. I got compliments on my hair from many many people. So happy to have met and been treated by Charlise, I will be back again to see her! — Gloria D.

This review is for Charlise. I first came here after booking an appointment for highlights. During the consultation Charlise suggested a color correction instead of highlights to fix the brassiness (which is what I wanted). I had been to 2 different salons in the past for highlights. First stylist refused to highlight/color my hair claiming that my hair was wayy too damaged (so not true). I have been use protein treatment religiously/every week and had waited 5 weeks before making the appointment. The second stylist I went to was at Ulta. Even though she toned my hair (I also use purple shampoo religiously) my hair would get brassy in 2-3 weeks. I will definitely be going back (: — Princess H.

"I love this place. I've been going there since 1999. It's 2 miles from home, so sometimes I walk there. Sandy does my hair. She is the owner and a consummate professional. She really knows hair, and she loves her job. She knows the latest in trends and haircare, and she takes the time to consult with you before she cuts or colors your hair. I buy my hair products there...I love the Kevin Murphy line that they sell. They sent me home with samples before I bought anything to make sure I was happy with the product. I recently had a facial and reiki massage there. It was great! I love supporting a successful business woman, especially when she works so hard to grow her business. It's awesome to see how Sandy has developed such a successful career and business throughout an ever-changing economic environment. I highly recommend Sanctuary Salon." — Cindy C.

"Charlise was awesome! She listened to how I wanted my hair to be cut and highlighted. She gave suggestions based on my skin tone and on the shape of my face. I loved it and the outcome was fantastic! Excellent service! Highly recommended Charlise!" — Liza M.

“Thanks to Frances my hair is looking amazing.  She took the time to get my hair just right.  Beautiful color touch up and cut.  She's the best!!!! Oh and yes I will be back to see her again.” — Susan P.

Sarah was great! She is super sweet and did an excellent job on making my hair look healthy with lots of volume. I will be back to see her again!”— Kristen R.

"I went to Charlise at Sanctuary Salon for the first time yesterday for a cut and color. I was very happy with everything. She was very friendly, and I love my hair. I highly recommend her to anyone!" — Audra L.

Frances is amazing!! She just cut my hair and it is so fresh and healthy!! She also recommended some great products for my frizzy, fine hair. Very nice lady who is very personable and helpful!! I will definitely be coming back to her!!”— Amanda M.

“This review has come late. I have been going to Sanctuary for almost ten years and I have been getting my hair cut and colored from Sandy, the owner. Sandy is so talented, a perfectionist at heart. I can fully trust her each time I go, she just knows "me" and what I like. Her skill of dry cutting is amazing.

She also runs her business extremely professionally and that is why her staff remains with her. She believes in continuous education for herself and staff as well to keep up with new and improved techniques and products. Their prices are extremely fair for the quality and service. I highly, highly recommend this Salon. If you attend a nearby University like Santa Clara or San Jose State it's ideal, that is how I found the salon.”— Lindsay R.

“Love, love, love Sophia.  She does a beautiful job on my nails.  She does my eyebrows too.  Very gentle and CLEAN.   She is always on time.  Although the price might be a smidge high, the quality is worth it.   I've been going there for over a year now.  Robbie is wonderful and everybody else that works there always greats me with a smile and are very polite.”— Nicole V.

"I first came here after booking an appointment for highlights. During the consultation Charlise suggested a color correction instead of highlights to fix the brassiness (which is what I wanted). I had been to 2 different salons in the past for highlights. One stylist refused to highlight/color my hair claiming that my hair was way too damaged (not true). I have been using protein treatment religiously/every week and had waited 5 weeks before making the appointment.Another stylist I went to toned my hair (I also use purple shampoo religiously) and my hair would get brassy in 2-3 weeks. I will definitely be going back to Sanctuary Salon" — Princess H.

“I was looking for a new place to get my hair done and haven't gotten a haircut in MONTHS (the last place I got a haircut was one of those places that don't listen to you when you say TRIM only) Anywhow, a friend recommended this place and says they are awesome. So one day I called and came in... She was right customer service was excellent they make you most comfortable. I had Sophia and she's good and asked me how much hair I want cut and actually stayed within the length that I wanted. I will definitely go back to this salon...“— Christine R.

"I have been going there for years and have nothing but great experiences. It's a pretty cool place even for a man like myself. It doesn't make me feel like I'm in a "beauty parlor". The services are second to none and their attention to detail cannot be surpassed. There have been times when I need emergency services and Sandy, the owner, has stepped right in when my regular stylist was busy with other clients. Save yourself some time looking for the next best salon, because it's right here!" — George N.

I LOVE Sophia. I've been to her a couple times and have loved the results. I gave her complete free rein of my hair the first time I went for a cut, since I was feeling adventurous and confident. Best thing I've ever done for my hair!

She asked me about my styling abilities, time limitations, and studied my hair type and face shape. She made suggestions and talked me through the cut in a way I could easily visualize. Once I signed off, she was super meticulous and sweet. I'm not a very good stylist conversationalist but she made me comfortable and I never felt awkward. A couple other stylists and the salon owner were sitting behind us, since it was a slow day. After we finished the cut, they all asked Sophia about what she had done and complimented her (and me) on how well it suited me. As I was settling up at the front, the owner came up to me and asked my permission to touch the back and see the texture that Sophia had cut in. She introduced herself, shook my hand and said that she hoped I'd be back. Great customer service.

I received more compliments over the next several weeks on my hair than I have ever had in my life (and I've had other cute cuts, so it's high praise). I went back for another cut today, and I'm glad to report it was not a fluke. Another fantastic job. I HIGHLY recommend Sophia to anyone looking to get the perfect cut! =) — Christina B.

"Ahhhhhh.... Wonderful service, friendly staff, clean and professional!" — Sherazade S.

“I’ve been a long-time client of Sanctuary Salon - going on 9 years.  I think it's fair to say that my hair has been touched by each and every stylist in the salon.  No, I'm not a flake....  Sandy, the salon owner, is my stylist.  When a new stylist is hired, they are not simply given a chair and left to their own devices.  They assist Sandy for up to six months to ensure that their skills are up to her standards.  This one-on-one mentoring ensures consistent quality throughout the salon.  And the education doesn't stop there.  Sandy has partnered with industry leaders to offer continuing education to her staff.  On those rare occasions that I've needed to make a last minute appointment, I know that I any of the staff is going to give me the same attention and high quality that I've come to expect from Sandy. I'm always happy to refer friends to the salon without hesitation.  I know that they are going to be as pleased as I've been.”— PJ M.

"Hi, Everyone. I am really happy with the service I've received at Sanctuary Salon .  I've only been there 2 times, one for a fill and the second for a full set with Sophia she just gave me the best service more than one expects,It all starts with my boss inviting me over to her favorite salon after her seeing how I was having a bad customer service and bad expeirience having my nails done at a filthy salon. I was so happy when I stepped into Sanctuary Salon I had never in my life ever seen a nice,  clean & well organized place that even offers you a drink and snacks while waiting for your appointment in a relaxing waiting area how about that?.Its all great I am willing to come back again and again and recommend my friends over also , ah ... one more thing I want to say thank you to Ayla for giving me a quick free mini consultation on my hair and recommendations on hair color and on hair cut, I can't wait to have my hair done with her she's a great person. — Maria T.

Charlise was awesome! She listened to how I wanted my hair to be cut and highlighted. She gave suggestions based on my skin tone and on the shape of my face. I loved it and the outcome was fantastic! Excellent service! Highly recommended Charlise! — Liza M.

"Sandy has been taking care of my hair for over 15 years. She has the utmost knowledge in cutting and color techniques. I appreciate and trust her input as we have changed the style over the years. However, when there are times I need to reschedule and Sandy is unavailable, I have complete faith that the other stylists will take care of me. My confidence comes from knowing that the continuous training that all the stylists receive enable me to walk away happy. I really enjoy the fun atmosphere as well as the friendliness shown, beginning with the warm greeting as I enter the salon along with the many goodbyes as I leave. I wouldn't go anywhere else!" — Cindy S.

"I grew up with very straight, flat hair. As a young woman I wanted to find someone who could cut my hair in the style that I wanted. I even carried a picture around with me that showed someone else with the haircut I wanted. I tried lots of places. No one could do it. I eventually gave up and just let my hair get long. I wore it long for more than 20 years until I found Sandy and The Sanctuary Salon. I knew she was out there somewhere and now I have the cut that I have wanted for all those years. I always have a great time and I look forward to my appointments at the Sanctuary. Everyone is fun loving and helpful and I always get treated like a queen." — Melinda S.

“My business is such that I need to have good looking nails  I come here to get a pedi and mani from Sophia.  She is wonderful. absolutely wonderful. The best place of all the places I have been. I've been to other nail salons and I am turned off when they talk in native tongue and have a TV playing, or sit and look at their phone.  You won't find that here. Very clean, professional and prompt.  They make you feel welcomed. Highly recommended. Sophia is so gentle, I hardly know she is working on my nails.” - Phil A.

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Appointments Recommended

Call (408) 247-7785

Sanctuary Salon proudly use and sell Redken, Pureology and Jan Marini products for your hair, body, and skin.

We guarantee all products up to eight weeks from date of purchase. All returns must be made within two weeks from date of purchase to receive a full refund. Returns made within after two weeks from date of purchase will receive a store credit only.